- Chris LaBelle, EdDUniversity of michiganhereby attests thatSamy Ali-Khodjahas successfully achieved theAugust 23, 2019Michigan EngineeringLean Transactional for Business Processes CertificateExecutive Director Online & Professional Education College of Engineering University of MichiganIzak Duenyas, PhDHerrick Professor of Business Professor of Technology and Operations Ross School of Business University of Michigan

Chris LaBelle, EdD
University of michigan
hereby attests that
Samy Ali-Khodja
has successfully achieved the
August 23, 2019
Michigan Engineering
Lean Transactional for Business Processes Certificate
Executive Director
Online & Professional Education
College of Engineering
University of Michigan
Izak Duenyas, PhD
Herrick Professor of Business
Professor of Technology and Operations
Ross School of Business
University of Michigan


Samy Ali-Khodja
Improve your processes with Lean Transactional for Business Processes. Service operations account for over sixty percent of the cost of meeting customer demand. Using Lean concepts, tools, and processes, this three-day certificate program presents a structured way to improve quality, reduce lead time, and serve more customers without adding resources.
Issued on
August 23, 2019
Expires on
Does not expire